• +91 86574 63298
  • +91 86574 63298

FAQs

Onco-Connect is an integrated digital cancer platform facilitating second opinion and medical value travel from and to the country of your choice. Our platform also aims to provide information and support required throughout your cancer journey.

Onco-connect was started with an idea to solve a problem. Onco-Connect aims to connect rural and urban landscapes of the world to renowned cancer institutions & consultants. Onco-connect was also conceptualized through a personal experience, where a second opinion transformed quality of life.

We do not provide any second opinions ourselves; however, Onco-Connect facilitates second opinions from the country of your choice. We do not provide any free second opinions as we are connected to renowned institutions and consultants who provide second opinions based on latest research, technology and advances in treatment options.

Onco-Connect does not provide any medical opinion, it only facilitates second opinion by connecting you to the associated institutions and consultants. We also facilitate medical value travel through connected medical concierge services.

Onco-Connect is also associated with top organizations in India for cancer screening, diagnostics, investigations and treatment.

If you are looking for any further information on any of these then please do not hesitate to contact us either via phone or email.

You can send us your details via our contact us page and a representative from our team shall contact you within 24 hrs.

You can also send an email to info@onco-connect.com with all the relevant records & make required payment according to the payment option you choose.

We would ask you to select the oncologist type while sending all the records. We shall then find an oncologist suited to your cancer type from the country of your choice or you can provide a preference for the same.

We do not guarantee report from preferred consultant however would make every effort to do so. We will then share your medical reports with the consultant and you shall receive their opinion within 5-7 working days. We would submit their report to you once all due diligence is in place.

If you are unsure or looking for further information then please do not hesitate to contact us either via phone or email.

You can pay online by:

  1. Credit card,
  2. Debit card,
  3. PayPal
  4. Bank transfer.
  5. Western Union transfer

Cash payments: Please contact us for further information.

Full advance payment is required for second opinions.

Yes, we accept cash payments. You can make cash payment either at:

  1. Our Mumbai office. Please contact us for arranging a prior appointment.
  2. Deposit the payment in our dedicated bank account from the location where you reside. Please contact us for further details.

Please do not hesitate to contact us for any further information.

Please send us scanned copies of your reports. These include:

  1. Hospital discharge reports, if any
  2. Any other medical reports, current complaints & medical history
  3. Diagnostics and Lab reports
  4. Imaging reports (e.g. PET, MRI, CT, USG, etc.).
  5. Biopsy or Histopathology reports
  6. Genetic analysis
  7. Current list of your medications

We would contact you within 24 hours to complete our patient information form.

Providing us with all the relevant documents, reports and appropriate information will enable the consultant to provide you with the most appropriate second opinion.

We believe that every cancer patient, carer, family member and doctor should have a choice to make an informed decision. Our choices allow you to connect with renowned organization’s and consultants in different health systems. Our aim is to have borderless cancer care with a holistic approach.

We do not think this would be necessary as you would be receiving a second opinion from specialist organization’s and consultants. As each country’s health system approach to cancer care is different, people sometimes feel the need to take multiple opinions.

Once we have received all your required documents and payment, we aim to provide you with your written report within 5-7 working days. This is to ensure highest quality, data protection and thorough review of your reports.

Send us your details and brief description of your medical history via our contact us form online, or you can call and talk to one of our representatives. Once we have all your information and the choice of your country, we would be able to provide you with a cost estimation for your treatment within 48 hrs.

To ensure the highest quality of services, transparency and efficiency we would only be able to provide you with an estimate for medical value, only with one of our associated partners.

Medical concierge offers comprehensive services with a compassionate approach and value experience for patients and their families. From travel logistics, visas, transportation, hospitalization and recovery, they provide end-to-end extraordinary care. Concierge offers comprehensive assistance for complete wellness of clients.

You will be fully informed and supported during your medical visit to any of our associated organizations. Our connected medical concierge would ensure that all your health and travel needs are taken care off. We would be there to support you at all times.

We are not aware about insurance companies compensating for medical second opinions. Please check with your insurance provider for further information. We would be happy to provide you with any assistance that may be required by your insurance provider.

We are unable to provide follow ups for second opinion reports. We suggest that you liaise with your local oncologist for further guidance and information.

Onco-Connect is a digital health platform and we would prefer for you to send us scanned copies of medical reports. We understand that it may not be possible at all times. You can send us your reports via courier to our Mumbai office, however we are unable to have them collected.

You will receive your second opinion electronically via email. On special circumstances we may be able to send them through authorised couriers and delivery charges would be applicable.

We believe that the patient should provide consent for a consultation. Once the patient has consented then their family member can also provide all the information on their behalf.

Children below the age of 18 need parental or guardian consent.